Changing your ERP system is a major decision that can have a decisive impact on any business. After a few meetings to analyze our system and the proposals made by Elian Solutions, we decided to adopt Elian’s solution.
When we started with the new system, Dynamics NAV, on January 1st 2010, we thought that in the first days there would be problems inherent to any start up.
But Elian Solutions stood by us and the transition to the new system was much easier than we imagined. The new system brought us benefits that were quickly felt. The system helps us to efficiently manage the activities of: item documentation, pricing and discounting, promotions, procurement, customer balance tracking, financial analysis, budgeting and even logistics.
Now we know at any time where an item is, even on which shelf it is placed. We can serve customers more quickly.
The old system was very lax and any user could make operating mistakes; we wasted a lot of time making all sorts of corrections. From this point of view, Dynamics NAV gives us control of each user’s access, according to their role and the activity they perform, and those errors are no longer possible.